Casino Player Say Blue Chip Casino Owes Her $28 Million

A casino player has complained that she never got the $28 million she won playing slots at a casino. The case is currently being investigated by the State of Indiana and the I-Team.

Jennifer Carmin was playing China Stores, a penny slots game at Blue Chip Casino on January 11 when she won the huge jackpot. But the casino, which is located in Michigan City, said that it was all because of a software glitch.

Carmin, the owner of an advertisement agency in Indiana, said that she saw a dollar sign followed by ten numbers. When asked if she knew what the numbers meant, she said: “I think I was still in shock and I said 2,800; 28,000. It just didn’t click and then somebody stood behind me and they … she … they kept saying you won, you won 28.9 million and then that’s when I looked and that’s a lot of commas.”

She also said that a casino employee standing next to her saw the huge number and began screaming for the supervisor. A few seconds later, the supervisor appeared and told her not to touch the machine. Although excited, Carmin managed to take two pictures of the machine.

Relating the story of her casino win, she said that she was so scared that she put up her hands as she simply did not know what was happening. The supervisor told her that the casino had no idea how the jackpot was won and wanted to know what she had done to the machine. He then announced that the machines had to be cleared and shut down and that the Gaming Commission has to be consulted.

Carmin later filed a complaint at the state’s gambling office, in which she said that, instead of paying her $28 million, the casino had offered her steak dinners for two. A few days later, the state’s gambling regulators promised that they would thoroughly review the situation and hired an independent firm to test the gambling equipment and find out what happened.

Although Blue Chip Casino refused to comment, they sent a number of pictures to the I-Team and said that the win was caused by errors in the software. According to the casino, the figure had appeared on Carmin’s screen as promotional credit balance and was not a jackpot.

According to Cory Aronovitz, a gambling law expert based in Chicago, casinos post disclaimers on slots machines to enable them to void a payout in case of software error. He said: “I think after the emotion subsides, most reasonable people would say ‘Yeah, that doesn’t make sense. I was wagering 50 cents and it said $28 million and there was nothing on the sign that said I had an opportunity to win that.’ Clearly it was an error.”

But Carmin insists she had won $28.8 million. Simultaneously, the casino says it was a software bug. The casino has also stated that the manufacture has already fixed the problem, but the state gambling commission is still investigating the case.

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